Weeks after the official launch of Samsung's Galaxy S6 and S6 Edge smartphones, a number of users have complained regarding the RAM usage of the devices.
Samsung confirmed the issue and admitted that the devices are suffering from memory-related problems.
Although both devices are equipped with 3GB of RAM, users are running out of space for their apps' operations. According to Forbes, a closer look into the issue revealed that even after users closed the apps, these continue to take up RAM space.
As a result, closed and opened apps consume the remaining RAM until the devices slow down and crash.
To solve this problem, users can go to their devices' multitasking card menu and click the Close All button. Although this is not 100 percent effective, it frees up a portion of the smartphones' memory.
Another option is to reboot the devices to force-close all of the running apps.
Although the problem affects Samsung devices, the tech giant should not be blamed for the issue. Forbes noted that Google had previously admitted that the Android 5.0 Lollipop caused mobile devices to suffer memory leak problems.
Google is aiming to eliminate this glitch with the release of the Android 5.1.1 since based on its notes, the latest version of the Lollipop will come with improved RAM management.
Currently, the Galaxy S6 and S6 Edge are running on the Android 5.0.2 Lollipop, which could explain the device's poor RAM usage. Hopefully, this will be fixed once the Android 5.1.1 arrives for Samsung's flagship smartphones.
Fortunately, Android Authority recently reported that telecom firm T-Mobile has begun rolling out the Android 5.1.1 Lollipop update for its Galaxy S6 Edge users.
Aside from fixing the memory problems, the OS upgrade also comes with a new and improved Notifications system and the Guest Mode. This new mode will allow users to lend their smartphones to others without providing them access to their stored personal information, files and photos.
